DOMESTIC SHIPPING: UPS GROUND
$9.95 USD
Processing Time: 2-3 Business Days
Expected Arrival: 3-5 Business Days
Shipping fees are non-refundable for all orders including returns/exchanges and lost/stolen packages.
Note: Processing time excludes weekends (Saturday + Sunday) and major holidays.
GEMFIT INCORPORATED, LLC is not liable for missing/stolen packages marked delivered. If you believe your order was mis-delivered or confiscated, we recommend filing a claim with the carrier directly.
Please note: We're not currently set up for reshipment orders and require that a new order is placed with the returned funds once the claim is paid out.
If an item is damaged, we will replace the item for free upon review of your return request through our customer support team.
For assistance with a carrier claim or product, please contact our support email at [email protected].
RETURNS
All customers are allowed returns if product is damaged on Gemfit Incorporated, LLC behalf. If shipping and handling courier at fault please submit claim with facility.
Return items must be unwashed, unworn, and in pristine condition with all orginal tags attached.
Every return rquest is subject to an inspection and approval.
If your return is denied, you will be notified via email and the package will be returned to sender.
DOMESTIC RETURN
7 day return window - Even exchange for a new size will be applicable are free as a courtesy.